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Does not reflect ([personal profile] mirrorofsmoke) wrote2017-04-23 08:23 pm
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Discord and Accessibility

So. Discord, the wildly popular chat program isn't accessible for visually impaired persons. Not even the phone app is accessible.

People have put up requests for accessibility, but the devs call it a "quality of life"feature, and actually had the balls to suggest to a totally blind Mac user that he should just use Zoom instead of Voiceover. For those of you who don't know, Zoom is a program that greatly increases the size of text. So, it's the equivalent of telling a deaf person to just turn their computer volume up.

But, they say that if they can get enough upvotes, then they'll consider the feature. So, I'm going to share their idea, because I've been fighting with Discord all day because literally nothing is accessible beyond creating an account and changing a few user settings and all of us are frustrated.

So, if people would be so kind as to upvote this feature request or leave comments that say you think that an app which has a focus on community shouldn't segregate part of that community, we'd be mighty grateful.

Here is the request page.

And [personal profile] ysabetwordsmith could you share this as well? Better yet, if any of you want to share this, please do.
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lb_lee: A happy little brain with a bandage on it, enclosed within a circle with the words LB Lee. (Default)

[personal profile] lb_lee 2017-04-24 01:33 am (UTC)(link)
Wow, what a shitty thing. And what a gross way for the devs to respond. I mean, for peat's sake, Discord is text, you'd think it'd be the exact thing for access! *sigh*
beasts_of_homeworld: Deep in an ancient forest where green moss covers all, little glowing balls of coloured light float about in the mist. (Any - Forest)

[personal profile] beasts_of_homeworld 2017-04-24 01:41 am (UTC)(link)
ughhhh discord, why you such failbuckets.

we want to upvote this SO MUCH but we can't access discord either - even just to sign up or sign in. guess discord don't want us to be able to register an opinion, huh? you can't even vote without signing up, which we can't do. way to silence the people you most need to hear from, discord. if you can't report the bug because of the bug, how will they find out about the bug? ...anyway.

hey discord - accessibility isn't a perk, it's a core design element. it's ESSENTIAL. good gods.

furthering the enforced isolation and segregation of disabled people for no reason is just utter bullshit.

love and hugs for all of you, and we're totally sharing this as soon as we have the spoons to write a post. <3 <3 <3
Edited 2017-04-24 01:44 (UTC)
houseburning: (ghst)

[personal profile] houseburning 2017-04-24 03:02 am (UTC)(link)
upvoted it! it's unbelievable that that's not understood to be a necessary feature! make a tumblr post maybe and stick it in whatever tags the visually impared community uses and see if maybe spreading awareness can get the issue resolved? i'd reblog it
ysabetwordsmith: Cartoon of me in Wordsmith persona (Default)

Done!

[personal profile] ysabetwordsmith 2017-04-24 04:41 am (UTC)(link)
I have boosted the signal.

Also, what a dick move from Discord.
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[personal profile] vulpines 2017-04-24 04:51 am (UTC)(link)
I upvoted and left a comment on the request page. I hope they pull their heads out of their asses.
vulpines: heather standing in a confessional. the only light is the light from her flashlight. (trinity reborn)

[personal profile] vulpines 2017-04-24 11:12 pm (UTC)(link)
I went to check the number of upvotes on that request page just now, and it's gone up from 111 yesterday when I voted, to 1,133!!!!! I wanted to let you know. :)
dreamwriteremmy: Alexis Bledel, a brunette smiling sitting on a bench (Default)

[personal profile] dreamwriteremmy 2017-04-25 04:53 am (UTC)(link)
Signed and signal boosted on Facebook, Twitter and Plurk (because a lot of the discord folks are roleplayers).
cathugger: Muichiro Tokito from Demon Slayer smiling. (Default)

[personal profile] cathugger 2017-04-25 08:19 pm (UTC)(link)
Wow, I've been using Discord for a while and haven't heard anything about that until now. Went ahead and upvoted it, and I'll try to tell others about it soon!!

[personal profile] jazzyjj 2017-05-18 02:21 am (UTC)(link)
Just discovered this entry earlier tonight, and have been reading it and the subsequent comments. As a VoiceOver user myself, I am not happy about this. I'm wondering if AppleVis knows about it. I vaguely recall this app being mentioned on AppleVis but I'll have to double-check. In addition I will link to your entry over at my journal. Shame on those devs for doing such a thing. Apple even has very good info on their site about making things accessible. I'm not a developer myself but have seen this info firsthand. I even watched a video that demonstrates how to make apps accessible, and the Apple employees conducting that particular workshop did a fabulous job. So in my books there's absolutely no excuse for this crap.
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[personal profile] peoriapeoriawhereart 2019-09-22 05:28 pm (UTC)(link)
Sorry to bust in here. Btw, has discord gotten accessible for screenreaders in the 2+ years?

I've come to ask a question about where hashtag placement is best for accessibility? In line after the subject it's tagging, all of them gathered at the end of the whole post, something else?

This was a query that federation is having and trying to get input so best practices are normed before more people fill the ranks and it's harder to train.
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