mirrorofsmoke: Text icon: I can't believe we're still protesting this shit. (Default)
Does not reflect ([personal profile] mirrorofsmoke) wrote2017-04-23 08:23 pm

Discord and Accessibility

So. Discord, the wildly popular chat program isn't accessible for visually impaired persons. Not even the phone app is accessible.

People have put up requests for accessibility, but the devs call it a "quality of life"feature, and actually had the balls to suggest to a totally blind Mac user that he should just use Zoom instead of Voiceover. For those of you who don't know, Zoom is a program that greatly increases the size of text. So, it's the equivalent of telling a deaf person to just turn their computer volume up.

But, they say that if they can get enough upvotes, then they'll consider the feature. So, I'm going to share their idea, because I've been fighting with Discord all day because literally nothing is accessible beyond creating an account and changing a few user settings and all of us are frustrated.

So, if people would be so kind as to upvote this feature request or leave comments that say you think that an app which has a focus on community shouldn't segregate part of that community, we'd be mighty grateful.

Here is the request page.

And [personal profile] ysabetwordsmith could you share this as well? Better yet, if any of you want to share this, please do.
lb_lee: A happy little brain with a bandage on it, surrounded by a circle and the words LB Lee. (Default)

[personal profile] lb_lee 2017-04-24 01:33 am (UTC)(link)
Wow, what a shitty thing. And what a gross way for the devs to respond. I mean, for peat's sake, Discord is text, you'd think it'd be the exact thing for access! *sigh*
lb_lee: A dark skinned, blondhaired androgyne making a snarky face. (oplz)

[personal profile] lb_lee 2017-04-24 02:51 am (UTC)(link)
I mean, can't even IRC do that? If you're getting beaten by IRC, life's gotten BAD, man!

lb_lee: The Blue Beetle, Ted Kord, doubled over laughing. From Justice League International #7 (bwa-hah-ha)

[personal profile] lb_lee 2017-04-24 03:16 am (UTC)(link)
Man. It's like the slogan of oldversion.com "Newer doesn't equal better."

houseburning: (ghst)

[personal profile] houseburning 2017-04-24 03:18 am (UTC)(link)
even better - it's text and VOICE. it has a built in voice chat. but no accessibility for visually impaired people to access the voice chat portion!
lb_lee: M.D. making a shocked, confused face (serious thought)

[personal profile] lb_lee 2017-04-24 03:20 am (UTC)(link)
Whaaaaaat that's such bullshit.

--Mori/Rogan (Morogan?)
beasts_of_homeworld: Deep in an ancient forest where green moss covers all, little glowing balls of coloured light float about in the mist. (Any - Forest)

[personal profile] beasts_of_homeworld 2017-04-24 01:41 am (UTC)(link)
ughhhh discord, why you such failbuckets.

we want to upvote this SO MUCH but we can't access discord either - even just to sign up or sign in. guess discord don't want us to be able to register an opinion, huh? you can't even vote without signing up, which we can't do. way to silence the people you most need to hear from, discord. if you can't report the bug because of the bug, how will they find out about the bug? ...anyway.

hey discord - accessibility isn't a perk, it's a core design element. it's ESSENTIAL. good gods.

furthering the enforced isolation and segregation of disabled people for no reason is just utter bullshit.

love and hugs for all of you, and we're totally sharing this as soon as we have the spoons to write a post. <3 <3 <3
Edited 2017-04-24 01:44 (UTC)
lb_lee: Tiny scribbly man waving his arms while the yellow background is filled with red naughty words (ffffff)

[personal profile] lb_lee 2017-04-24 02:53 am (UTC)(link)
accessibility isn't a perk, it's a core design element. it's ESSENTIAL.

Yeah. I mean, if I can make my freakin' COMICS accessible, what's Discord's excuse? They should be mostly text anyway! Beh.

houseburning: (ghst)

[personal profile] houseburning 2017-04-24 03:17 am (UTC)(link)
wow that is really terrible! it didn't occur to me that you couldn't even upvote because they're not even accessible enough to make an account!
houseburning: (ghst)

[personal profile] houseburning 2017-04-24 03:02 am (UTC)(link)
upvoted it! it's unbelievable that that's not understood to be a necessary feature! make a tumblr post maybe and stick it in whatever tags the visually impared community uses and see if maybe spreading awareness can get the issue resolved? i'd reblog it
houseburning: (Default)

[personal profile] houseburning 2017-04-24 03:16 am (UTC)(link)
lb_lee: A happy little brain with a bandage on it, surrounded by a circle and the words LB Lee. (Default)

[personal profile] lb_lee 2017-04-24 03:18 am (UTC)(link)
ysabetwordsmith: Cartoon of me in Wordsmith persona (Default)


[personal profile] ysabetwordsmith 2017-04-24 04:41 am (UTC)(link)
I have boosted the signal.

Also, what a dick move from Discord.
ysabetwordsmith: Cartoon of me in Wordsmith persona (Default)

Re: Done!

[personal profile] ysabetwordsmith 2017-04-24 04:52 am (UTC)(link)
Possibly, but I suspect a more cohesive result could be gotten from a petition. Change.org is very good at that sort of thing. You could make a petition laying out the problem with the program, the company's obnoxious response, and what specifically needs to be done to fix that. Did they give you a threshold of upvotes at which they'll consider blind people actually matter? If so, use that to set the petition target. If not, guess and go for it anyway.
ysabetwordsmith: Cartoon of me in Wordsmith persona (Default)

Re: Done!

[personal profile] ysabetwordsmith 2017-04-24 05:10 am (UTC)(link)
Ping me again when it's up, I'm on Change.org too.
ysabetwordsmith: Cartoon of me in Wordsmith persona (Default)

Re: Done!

[personal profile] ysabetwordsmith 2017-04-24 05:44 am (UTC)(link)
I don't know. I only use Change.org to sign petitions. But look around on their website -- they may have suggestions on what to do with finished petitions.
vulpines: four guys in skeleton costumes holding hands. (human wreckage)

[personal profile] vulpines 2017-04-24 04:51 am (UTC)(link)
I upvoted and left a comment on the request page. I hope they pull their heads out of their asses.
vulpines: heather standing in a confessional. the only light is the light from her flashlight. (trinity reborn)

[personal profile] vulpines 2017-04-24 11:12 pm (UTC)(link)
I went to check the number of upvotes on that request page just now, and it's gone up from 111 yesterday when I voted, to 1,133!!!!! I wanted to let you know. :)
dreamwriteremmy: Alexis Bledel, a brunette smiling sitting on a bench (Default)

[personal profile] dreamwriteremmy 2017-04-25 04:53 am (UTC)(link)
Signed and signal boosted on Facebook, Twitter and Plurk (because a lot of the discord folks are roleplayers).
cathugger: An orange-and-white cat facing to the left. The front of this face is fading into shadows. (Default)

[personal profile] cathugger 2017-04-25 08:19 pm (UTC)(link)
Wow, I've been using Discord for a while and haven't heard anything about that until now. Went ahead and upvoted it, and I'll try to tell others about it soon!!

[personal profile] jazzyjj 2017-05-18 02:21 am (UTC)(link)
Just discovered this entry earlier tonight, and have been reading it and the subsequent comments. As a VoiceOver user myself, I am not happy about this. I'm wondering if AppleVis knows about it. I vaguely recall this app being mentioned on AppleVis but I'll have to double-check. In addition I will link to your entry over at my journal. Shame on those devs for doing such a thing. Apple even has very good info on their site about making things accessible. I'm not a developer myself but have seen this info firsthand. I even watched a video that demonstrates how to make apps accessible, and the Apple employees conducting that particular workshop did a fabulous job. So in my books there's absolutely no excuse for this crap.